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Shipping & Delivery

The goods you order will be delivered to the specified delivery address. Delivery to UK addresses are made by Royal Mail Special Delivery, DHL or TNT Courier service and are charged at £5.00.

If there is no one at the address given who is competent to accept delivery of the Products, you will be notified of an alternative delivery date or a place to collect the Products.

All Orders must be signed for at point of delivery. If your Order is returned because no signature was obtained or for any reason such as postal strikes, you will be responsible for all return and re-delivery charges. If someone unauthorised signs for your purchase at the address you have given us, it will not be the responsibility of William & Son.

Delivery time is subject to product availability and clearance of your payment.

We are fully insured to despatch Products to the value of £15,000 per consignment. Orders where Products exceed this amount will be split in to multiple packages. Where there are multiple packages a shipping charge will be applied to each individual package.

Please note that any duties and taxes incurred in the country of destination are the responsibility of the client.